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Communication by Gjyn O'Toole
Communication by Gjyn O'Toole
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Communication: Core Interpersonal Skills for Healthcare Professionals is an essential guide designed to help healthcare practitioners navigate the complexities of modern clinical environments. This fourth edition provides a comprehensive framework for achieving effective interpersonal interactions, emphasising the importance of self-reflection, cultural awareness, and person-centred care.
The book is structured into four logical sections that transition from the fundamental significance of communication to the practical management of challenging professional realities. Readers are encouraged to develop their skills through evidence-based strategies, including techniques for active listening, non-verbal communication, and ethical conduct. A standout feature is the inclusion of 56 diverse scenarios and role-play exercises, which allow students and clinicians to apply theoretical concepts to real-world situations, such as managing conflict, supporting patients with varying needs, and navigating digital media. Whether you are a student or an experienced clinician, this book provides the tools to refine your communication style, foster mutual understanding, and ultimately improve patient outcomes. It serves as an invaluable resource for anyone committed to mastering the interpersonal requirements of a healthcare career.
Used (good, see images, some markings, minor cover wear, and rear sticker mark)
Softcover
ISBN 9780729543255
Communication: Core Interpersonal Skills for Healthcare Professionals is an essential guide designed to help healthcare practitioners navigate the complexities of modern clinical environments. This fourth edition provides a comprehensive framework for achieving effective interpersonal interactions, emphasising the importance of self-reflection, cultural awareness, and person-centred care.
The book is structured into four logical sections that transition from the fundamental significance of communication to the practical management of challenging professional realities. Readers are encouraged to develop their skills through evidence-based strategies, including techniques for active listening, non-verbal communication, and ethical conduct. A standout feature is the inclusion of 56 diverse scenarios and role-play exercises, which allow students and clinicians to apply theoretical concepts to real-world situations, such as managing conflict, supporting patients with varying needs, and navigating digital media. Whether you are a student or an experienced clinician, this book provides the tools to refine your communication style, foster mutual understanding, and ultimately improve patient outcomes. It serves as an invaluable resource for anyone committed to mastering the interpersonal requirements of a healthcare career.
Used (good, see images, some markings, minor cover wear, and rear sticker mark)
Softcover
ISBN 9780729543255
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